Service Fee Menu - Luum Resolutions

Service Fee Menu

Expert-led recovery, not a 'bulk letter' service. Our fees are transparent and, in many B2B cases, legally recoverable from the debtor.

Commercial Support

Designed for when standard Credit Control hits a wall. We specialise in high-impact projects for businesses facing aged debt stagnation or transitioning through mergers, acquisitions, or year-end audits.

Swipe to see more
Pay-As-You-Go

Adhoc / Interim Consultancy

£500/day rate
  • Contract reviews
  • Dispute mediation
  • Compliance gap analysis
  • Commercial debt resolution at consultancy level
Best for:
Handling complex disputes without long-term overhead
Instruct Luum
Most Popular
Monthly Retainer

Commercial Lead

£3,000/month
  • Dedicated oversight of a ledger
  • Resolution of technical disputes
  • Outsourced credit control
  • Works alongside existing team
Best for:
Replacing the need for a high-salary Senior Credit Manager
Instruct Luum
Retainer + Commission

Recovery Partnership

£1,500/month + 3–10% success fee on all recovered funds over 12 months old
  • Recovery of stale debt (90+ days)
  • Performance-based results
  • Highly focused on measurable impact
  • Ongoing ledger management
Best for:
The high-impact model for significant aged debt
Instruct Luum

Project-Based Recovery

Best for one-off aged debts, stubborn retentions or final account disputes.

Swipe to see more
Instruction Fee
£250

Covers initial forensic file audit and Letter Before Action.

Success Fee
3–10%

Of all capital recovered (standard for project work). Over £100k negotiable.

Instruct Luum

See How Much YOU Can Recover

Calculate statutory compensation and interest recoverable from the debtor.

Statutory Compensation £0.00
Interest Accrued (8% above base rate) £0.00
Total Debtor Liability £0.00
Estimated Fee £0.00
Net Recovery £0.00

In many B2B cases, statutory charges cover our full fee = zero net cost to you.

Why Luum?

Luum was established to provide SMEs with a senior-level credit specialist who knows how to resolve payment issues and get the money moving, by providing a professional, remote extension to your finance team.

At Luum, we focus on resolving the underlying issues that stall payments, ensuring your cash flow remains consistent and your client relationships stay intact.

Pricing FAQs + CTA - Luum Resolutions

Pricing FAQs

Do you charge upfront fees?
Only for project-based recovery, there is an upfront instruction fee.
What happens if a debtor can't pay?
We look at why, agree a realistic plan, or escalate if needed — always aiming for the best outcome.
Are court fees included?
No, court fees are separate but transparent. We always quote before proceeding.
Can I switch from commission to retainer?
Yes, we customise packages based on your needs. Contact us to discuss.
What's the Late Payment Act?
The Late Payment of Commercial Debts (Interest) Act 1998 allows businesses to claim statutory compensation and 8% interest above the Bank of England base rate on overdue B2B invoices.
Get Started

Ready to experience the
Luum Difference?

Let's bring clarity to your payment disputes.

Book Your Free Consultation